Vision Statement
Proactively
providing
flexible technical
services
to meet specialized
STEM
(teaching,
research
and
admin)
demands mandated by the
School of Computer Science
Mandate
The mandate of the group is
to provide full life-cycle management for
specialize technology infrastructure and services
used by the
David R. Cheriton School of Computer Science
.
This mandate includes current operation and future
evolution of technology infrastructure to meet
our School's service level objectives.
Objectives
Limited by the availability of the group's staff and equipment resources:
-
Insure the
foundational set of services
mandated by the
"School of Computer Science (CS)"
that
its members
can sponsor access to and others (primarily the CSCF
"Research and Special Projects (RSG)"
and
"Teaching and Operations (TOP)"
groups) can build on.
-
Build infrastructure with technology based on
open standards
and scalable redundant peer-reviewed designs.
-
Prefer modern automatable "fire-proof" substructures
rather than building better "fire-trucks", "unicorns"
or fight individual "fires".
-
Resources are prioritised based on
general need (size of potential user base),
reliability,
robustness,
security,
scalability,
reduction of staff maintenance time,
performance,
ergonomics,
and monetary cost.
-
Setups are
documented
for others to
replicate
and/or
build upon.
Responsibilities
Major areas of responsibility are:
- Guidelines and Practices
- Budgeting for the
"Managed Technology-based Systems and Supporting Infrastructure"
- Automated monitoring that includes
strong service level indicators demonstrating if
service level objectives are being meet.
- Renovations, Technology aspects and their integration.
- Electronic Physical security
- Meeting and Seminar Rooms Technology
- Teaching Labs
(graphics and real-time specialty labs,
general-use Mac and Linux labs)
- Data Centres and CS dedecated rack space
- Network cabling and services augmentation
- Computing Systems
- Servers and network storage pools
- Private-cloud service (container and full hypervisor virtual hosts)
- Course application availability
- Infrastructure applications
- Oversight of out-sources services